Case Study: Pierce County achieves $100K annual savings and improved productivity with Workday Adaptive Planning

Pierce County boosts productivity and service delivery

Pierce County, a Washington state government serving about 900,000 residents with roughly 3,150 employees, faced a fragmented HR and payroll landscape built on a legacy mainframe, spreadsheets, and paper timecards. The county needed a modern, long-lasting solution that would standardize processes across 27 departments while still allowing necessary configurability, reduce redundant data entry, and give managers timely visibility into workforce data.

Pierce County implemented Workday’s cloud-based HCM, Payroll, Time Tracking, and related modules, replacing paper-based systems with employee self-service and unified data. The change improved data accuracy and reporting, eliminated costly infrastructure and upgrade burdens, and freed administrative hours for public service — delivering at least $100,000 in estimated annual savings along with stronger security, compliance, and analytics capabilities.

Pierce County

Gary Robinson

Director of Budget and Finance