Case Study: Overstock achieves major learning engagement gains with Workday Adaptive Planning

Overstock improves employee engagement with interactive learning

Overstock, a tech‑driven online retailer founded in 1999 with more than $1.8 billion in revenue, faced low employee engagement driven by stale, overly long training content. The learning team needed a more modern, mobile‑friendly approach to refresh offerings and boost participation.

By adopting Workday Learning’s user‑centric platform — including video, mobile access, authoring tools and event‑based campaigns — Overstock streamlined content creation and delivery and reduced integration overhead. Results included a 216% increase in associates accessing the system, 5x more content viewed, 100 new courses created within two months, a 133% increase in courses completed per user, a 13% reduction in minutes of learning per user, and growth from one system expert to 10+ content managers.

Overstock