Case Study: JLL achieves agile AI-powered workforce management with Workday Adaptive Planning

JLL Singapore builds AI-based apps to transform and empower its people

JLL Singapore needed a faster, more flexible way to build internal tools that could support local and regional needs, improve transparency around data usage, and give employees and leaders easier access to insights. Using Workday Adaptive Planning alongside Workday Extend capabilities, JLL set out to create AI-based apps and self-serve analytics without relying on traditional coding.

Workday Adaptive Planning and Workday Extend helped JLL rapidly deliver custom apps in days, including a COVID-19 vaccination tracker and an “Easy HR” app with natural-language queries. The result was faster reporting, stronger extended workforce management, and improved executive self-service; one app was built in 2 days, and reports could be generated in seconds, boosting analytics efficiency.

JLL

Ajay Pimpalshende

Senior Director Product Management