Case Study: Innisfree Hotels achieves a data-driven comeback with Workday Adaptive Planning

Innisfree Hotels rolls out welcome mat after data-driven comeback

Innisfree Hotels, a Gulf Coast hotel group, faced major disruption from COVID-19 and Hurricane Sally, which led to closures, staffing challenges, and the need to quickly adapt operations. The company used Workday Adaptive Planning alongside Workday Financial Management and Workday Human Capital Management to manage its recovery and support a more data-driven approach.

Workday Adaptive Planning helped Innisfree Hotels simplify its tech stack, standardize reporting, and gain real-time visibility into cash flow and workforce data. As a result, the company consolidated data from 18 PMS and POS systems into one, automated 85% of cash flow reports, began reconciling over 140 bank accounts daily, and improved recruiting and onboarding—enabling it to spin up new entities and onboard acquisitions in days instead of weeks.

Innisfree Hotels

Joshua Herron

Director of Platform Technology and Business Intelligence