Case Study: IGS Energy achieves 100% automated expense reporting and 50% faster reimbursements with Workday Adaptive Planning

IGS Energy streamlines expense management

IGS Energy, a Dublin, Ohio–based retail energy supplier with about 900 employees and over 1 million customers, struggled with fragmented HR, payroll, and T&E systems as it grew. Multiple tools led to data synchronization problems, inefficient approval workflows, rising ownership costs, and difficulty handling higher volumes of expense reports.

IGS deployed Workday Expenses together with Workday HCM to create a single system for employee and manager self‑service, mobile receipt capture, configurable workflows, and unified reporting. The change made expense reporting painless for field employees, enabled faster policy enforcement and spend insight, and delivered measurable results: 100% automated expense reporting, a 50% reduction in reimbursement time, and a 50% reduction in total cost of ownership.

IGS Energy