Case Study: RAC achieves full workforce visibility and streamlined HR processes with Workday Adaptive Planning

How RAC is embracing an adaptive, skills-based approach

RAC was looking to move toward a more adaptive, skills-based organization while improving AI use and data skills across the business. With Workday Adaptive Planning and related Workday capabilities, RAC also needed to cut through operational complexity and improve visibility across a diverse, transient workforce.

Workday Adaptive Planning helped RAC digitize and unify HR and recruitment processes, replacing paper-based files with mobile-friendly tools and centralizing job advertising and applications. The results included smoother people processes in remote locations, 1,600+ applications processed in the first year for RAC Parks & Resorts, 85% Workday app uptake among the field force, 63,000+ learning courses completed in 20 months, and 11% of the workforce using flex work functionality within the first 8 weeks.

RAC

Alisa Sayer

General Manager, Organisation Solutions