Case Study: Highmark Health achieves HR standardization and cost savings with Workday Adaptive Planning

Highmark Health empowers HR to better manage and engage its workforce

Highmark Health, a leading integrated healthcare delivery and financing network, faced challenges with siloed information, inconsistent data, and high maintenance costs across its multi-entity organization. To support its goals, it selected Workday and implemented its Human Capital Management, Payroll, and other solutions to transition from a decentralized model to a centralized, integrated system.

Workday enabled a comprehensive digital transformation for Highmark Health, which included consolidating systems and standardizing processes. The results were significant, including a reduction of 2,200 standard reports down to just 33, a $1 million reduction in contingent workforce costs, and an 18% IRR from systems consolidation. The company also achieved a 90% adoption rate for self-service tools and a 22% reduction in overall operating costs.

HighMark Health