Case Study: Gentiva achieves streamlined company-wide budgeting and 751% ROI with Workday Adaptive Planning

Gentiva - Customer Case Study

Gentiva Health Services, the largest U.S. provider of home health and hospice services, faced a fragmented, time‑consuming budgeting process after growth by acquisition. With roughly 400 locations using multiple planning tools, budget rollups were complex, end users were frustrated, and the finance team spent months consolidating and validating budgets.

Gentiva implemented Adaptive Insights’ cloud Adaptive Planning in a phased rollout (three months to deploy the Home Health division, then companywide), replacing legacy tools and simplifying training and IT overhead. The solution boosted branch and finance productivity, increased visibility and manager engagement, eliminated software and consulting costs, and reduced finance workload by more than two months—delivering a 751% ROI, a 1.3‑month payback, and a 1:11.7 cost‑to‑benefit ratio.

Gentiva

Kevin Bradshaw

Finance Director