Case Study: GE achieves rapid digital transformation and innovation with Workday Adaptive Planning

GE expands its digital capabilities to spark innovation

GE, one of America’s most iconic industrial companies, set out to shift from a traditional manufacturer to a technology-driven solutions provider. To do that it had to digitally transform its own operations—leveraging falling sensor costs and richer analytics—while overcoming cultural and organizational challenges such as moving IT from a back-office to a front-office role, improving data access, and managing widespread change across a large global workforce.

GE addressed these challenges through C‑suite alignment, agile process redesign, data democratization, a dedicated change‑management team, and a digital technology council to prioritize investments (RPA, AI, HCM, etc.). The company also added product managers to speed end‑to‑end delivery. The result: new analytics‑based products and services, shorter product design cycles and time‑to‑market, improved productivity of machines and people, and a lasting cultural shift that helps GE and its customers accelerate digital innovation.

GE

James Ross

Chief Information Officer