Case Study: First National Bank of Omaha achieves greater efficiency and improved employee experience with Workday Adaptive Planning

FNBO increases efficiency and improves employee experience

First National Bank of Omaha (FNBO), a 160‑year‑old financial services firm with more than 4,000 employees across seven states and roughly $2 billion in revenue, set out to attract and retain top talent, upskill its workforce, and improve the employee experience while staying competitive in a rapidly changing industry.

FNBO deployed Workday in two phases over eight months, on time and on budget, consolidating six legacy systems into one. The move eliminated 40 manual tasks, reduced Help Center calls by 34% in two quarters, and achieved 50% mobile adoption within two months; ongoing training and collaboration via Workday Community have boosted adoption, manager satisfaction, and HR agility.

First National Bank of Omaha