Case Study: First West Credit Union achieves real-time FP&A and eliminates static spreadsheets with Workday Adaptive Planning

First West Credit Union Transforms FP&A, Eliminates Static Spreadsheets

First West Credit Union, the third-largest credit union in British Columbia with nearly $11 billion CAD in assets, 54 branches and about 250,000 members, faced slow, error-prone FP&A driven by 300+ manual Excel workbooks, broken links and version-control issues. Batch production of roughly 1,000 monthly ERP reports and limited analysis capacity left managers without timely insights and constrained the finance team's ability to support growth and margin-focused decision making.

By implementing the Adaptive Insights Business Planning Cloud, First West automated budgeting, reporting and analytics and integrated treasury/ERP actuals for branch-level P&L and net-income calculations. The change cut budgeting and month-end cycles, replaced hundreds of batch reports with a few dozen self-service reports, freed finance to focus on analysis and collaboration, and delivered near-real-time variance visibility to improve decision making across the business.

First West Credit Union

Michael LaPierre

Senior Manager, Financial Integration