Case Study: Ferguson Enterprises achieves 119% payroll efficiency gain and accelerates compensation planning with Workday Adaptive Planning

Ferguson Enterprises transforms HR, increasing efficiency

Ferguson Enterprises, the largest U.S. distributor of plumbing supplies with 28,000 associates, 1,600 retail locations, and $18.4 billion in sales, faced a rigid network of legacy HR systems that required heavy customization and manual administrative work. Limited system capabilities slowed hiring, compensation planning, payroll and other HR processes, creating a need for a more flexible, user-friendly solution.

In 2017 Ferguson implemented Workday to drive a digital HR transformation, giving associates direct access to an intuitive HR application and enabling flexible configuration that retired 200+ custom items. Automation and real-time reporting accelerated results—payroll efficiency improved 119%, recruiter efficiency rose 24%, compensation planning dropped from 26 to 15 weeks, live dashboards replaced 80% of manual reports, and the company scaled payroll and complex union absence calculations while speeding acquisitions, reorganizations and onboarding.

Ferguson