Case Study: Exeter Finance accelerates HRIS upgrades and boosts HR efficiency with Workday Adaptive Planning

Exeter Finance fine-tunes performance with on-demand expertise

Exeter Finance, an Irving, Texas–based auto finance company, relies on efficient HR operations to support more than a million customers. With a four-person HRIS team, Exeter struggled to keep up with new Workday capabilities and eliminate process bottlenecks that slowed recruiting, benefits, and payroll workflows.

By adopting Workday Success Plans—including a Feature Adoption Workshop, a prioritized roadmap, Collaboration Crews, and Ask an Expert consulting—Exeter deployed features like the Workday Request Framework and the VIBE dashboard quickly and confidently. The team now rolls out capabilities in weeks instead of months, gains on-demand problem-solving, improves manager workflows and reporting, and maintains greater self-sufficiency while ensuring HRIS projects deliver maximum value.

Exeter

Paula Blayney

Vice President of HR Information Systems