Case Study: Dayton Children's Hospital achieves greater inventory visibility and no stockouts with Workday Adaptive Planning

Dayton Children’s Hospital cures supply chain headaches to enhance care

Dayton Children’s Hospital, a 177‑bed pediatric system serving 20 counties with 3,600 staff and 22 regional clinics, faced growing cost and operational pressures as its satellite network expanded. Relying on a manual, paper‑based supply process that tracked 22,000 SKUs and hundreds of contracts, the hospital struggled with limited inventory visibility, expired contracts, and the risk of stockouts that could compromise time‑sensitive, life‑critical care.

By deploying Workday Supply Chain Management as part of its Workday suite, Dayton Children’s cleaned its item master (cutting SKUs to about 7,000), centralized 725+ contracts, and trained staff on new workflows. The system eliminated stockouts, improved contract compliance by 80%, halved supplier returns, prevented overpayments, freed clinical staff to focus on patients, and gave the hospital the reporting and resilience needed during COVID‑19 — with further analytics and planning enhancements planned.

Dayton Children’s Hospital

David Farrall

Corporate Director of Supply Chain