Case Study: DHL Global Forwarding Ireland achieves five weeks of saved finance time with Workday Adaptive Planning

Customized Reporting Hierarchy Accelerates DHL Workflow

DHL Global Forwarding Ireland, part of the global DHL logistics network, struggled with a complex, Excel‑based budgeting process that tried to capture 20 cost centers and branches across more than 60 linked budgets. The sprawling spreadsheets made simple changes time‑consuming—often taking over a week to clean and leaving limited visibility into planned versus actual expenses.

Working with Dublin partner Miagen, DHL moved to the Adaptive Insights Business Planning Cloud and implemented a customized reporting hierarchy and chart of accounts in under eight weeks. The change saved the finance team the equivalent of five full‑time weeks, delivered more reliable budgets and rolling forecasts, enabled month/quarter/year actuals vs. plan analysis with drill‑downs, and streamlined payroll assumptions, KPIs and ERP uploads.

DHL Global Forwarding Ireland

Andrew May

CFO