Case Study: Ace Hardware achieves streamlined operations and growth with Workday Adaptive Planning

Coming up aces Retailer unifies operations to meet growth goals

Ace Hardware, a global retail leader with thousands of stores, needed to modernize hiring, scheduling, and employee processes to keep pace with rapid growth. Using Workday Adaptive Planning? No—the case study highlights Workday products including Workday Recruiting, Workday Paradox, Workday mobile, and Workday Payroll/Workforce Management to support operations and service.

Workday helped Ace Hardware automate candidate screening and interview scheduling with an AI agent, streamline self-service and scheduling through the mobile app, and unify reporting and compliance across HR and payroll. The results were significant: 76% mobile adoption, schedules built in under 30 minutes, 6,000+ recruiter hours saved annually, 200 interviews scheduled daily, an 86% application completion rate, and a 40% decrease in no-call/no-shows.

Ace Hardware

Dariel Williamson

Senior HRIS Analyst