Case Study: CNA achieves 30% finance system savings and faster, more agile financial operations with Workday Adaptive Planning

CNA gains agility and speed with Workday

CNA, one of the largest U.S. commercial property and casualty insurers, faced a rigid, highly customized network of legacy finance systems that created IT bottlenecks, slow closes, and limited real-time visibility for Finance. The complexity forced heavy reliance on IT for routine processes and hindered agility and reporting.

By moving to Workday, CNA consolidated five legacy systems into a single cloud-native platform, shifted operational ownership to Finance, and gained real-time financial insight and configurable functionality. The transformation delivered faster closes and reporting, simplified the chart of accounts, and produced measurable outcomes: 30% annual savings on the finance system, a 27% improvement in IT efficiency, a 59% reduction in ledger accounts, nine new reporting dimensions, and a 48% reduction in new-hire training time.

CNA