Case Study: Chorus transforms employee wellbeing and boosts business performance with Workday Adaptive Planning

Chorus transformed its employee wellbeing strategy

Chorus, New Zealand’s largest telecommunications infrastructure company with about 2,500 employees, launched a three‑year cultural transformation to prioritize employee mental health and wellbeing. The challenge was securing leadership and board buy‑in by demonstrating measurable return on investment with a solution that was relevant locally but benchmarked globally.

Chorus implemented Workday Peakon Employee Voice to capture real‑time feedback, correlate engagement with DE&I and business KPIs, and enable continuous performance conversations. The platform raised wellbeing and engagement to the forefront of leadership decision‑making, simplified board reporting, saved time, and helped Chorus win “Best Health and Wellbeing Program” (HRD Awards NZ 2020) while ranking in the top 5% of global benchmarks — driving both people and business performance.

Chorus