Case Study: ZAGG achieves $8M freight savings and 5% higher margins with Workday Adaptive Planning

Better forecasting and analytics boosts profit margins in competitive mobile accessories market

ZAGG, a maker of mobile-device accessories, was struggling with immature forecasting and disconnected systems that led to missed guidance, unpredictable demand, and costly overnight freight and pricing missteps. The lack of centralized data and reliable forecasting meant the company routinely faced unexpected expenses and difficulty assessing how discounts and pricing affected margins.

By implementing Workday Adaptive Planning with ERP and CRM connectors, ZAGG established rolling 12‑month and weekly SKU forecasts, real‑time KPI dashboards, and automated reporting. The changes delivered immediate impact: $8 million saved in the first year from reduced freight charges, margins up nearly 5% (about $10 million), and 24 days of annual reporting time recovered—enabling more accurate planning, quicker decisions, and stronger profitability.

ZAGG

Jason Bingham

Manager, Financial Planning and Analysis