Case Study: Absa achieves greater HR agility and efficiency with Workday Adaptive Planning

Bank streamlines processes to enhance agility, efficiency and performance

Absa, the South African bank formerly known as Barclays Africa Group, faced an overstaffed HR function, 25 separate systems, and slow talent reviews that could take up to 10 days. The challenge was to streamline HR operations across nine African countries while improving efficiency, agility, and succession planning. Absa used Workday Adaptive Planning as part of its broader Workday HR solution.

Workday Adaptive Planning helped Absa consolidate systems from 25 to five, improve self-service, and centralize HR processes, reducing pressure on the team. The results were significant: HR headcount fell by 20% with no drop in output, completed talent profiles increased by 500%, succession planning coverage rose by more than 100%, and talent reviews now take just four hours.

Absa