Case Study: Bangchak achieves real-time mobile HR access and faster decision-making with Workday Adaptive Planning

Bangchak empowers teams by putting data at their fingertips

Bangchak is a Thai energy company with about 1,200 employees that operates petroleum refining and service stations nationwide. HR and operations were burdened by paper records, Excel sheets and multiple vendor systems, causing slow, costly reporting, frequent bugs and a poor employee experience; leadership wanted a standardized, digital system to make HR more strategic and enable remote work.

Bangchak implemented Workday Human Capital Management and Recruiting — a 100% cloud solution with self-service access and biannual updates — which consolidated vendors, gave employees and managers real-time data access, and digitized recruiting and HR processes. Results included 95% mobile and 100% PC adoption, reduced time to make major system changes from five days to two, stronger communication and career mobility, and seamless remote work capability during the COVID‑19 crisis.

Bangchak

Apiradee Pravinvongvuth

Senior HR Specialist