Case Study: Avon increases HR efficiency and scalability, consolidating 50+ systems and saving $10M with Workday Adaptive Planning

A Workday Adaptive Planning Case Study

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Avon increases HR efficiency and scalability

Avon, the 1886-founded global direct seller of beauty products with more than 6 million sales representatives, faced a fragmented HR landscape: over 50 disparate systems, inconsistent data definitions, limited data accountability, and manual processes that made it hard to gather timely, accurate workforce information.

By deploying Workday Human Capital Management (with Talent, Compensation, and Performance modules), Avon consolidated 50+ systems into a single platform, standardized and automated processes, and delivered real-time, reliable data for org modeling, succession, and performance management. Results included eliminating dozens of licenses, saving managers one hour per week (about $10M), improving the HR FTE ratio from 75:1 to 83:1 (saving 61 FTE / $2.9M), and greater scalability for strategic HR and talent programs.


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