Case Study: 7‑Eleven Hawaii achieves a streamlined employee experience and data-driven HR insights with Workday Adaptive Planning

7-Eleven Australia gains insight to improve employee experience

7‑Eleven Australia, a national convenience retailer with 700+ stores and over 9,000 employees, faced fragmented, paper‑based people systems that left leaders without a single source of employee data. The outdated processes made it hard to see workforce composition, manage visa and compliance needs, or produce timely reports—hindering the company’s ambition to improve productivity and reach one billion customer transactions by 2030.

By implementing Workday’s cloud HCM suite with payroll and middleware integrations, 7‑Eleven created a single, mobile‑friendly platform for recruiting, onboarding, performance, learning and manager self‑service. Within four months of go‑live they gained fast, accurate reporting, reduced administrative burden for store managers, improved leave and cash‑flow management, and better talent visibility—enabling proactive staffing, stronger development pathways and a measurably improved employee experience.

7-Eleven Hawaii

Christine

Head of HR Performance, People and Communications