Case Study: 7-Eleven Hawaii achieves faster hiring and improved speed-to-hire with Workday Adaptive Planning

7-Eleven Hawaii cuts time to hire by 7 days with Workday Adaptive Planning

The customer, 7-Eleven Hawaii, faced a slow and disjointed hiring process across its many franchised and corporate-owned stores. This led to high candidate drop-off rates and it took up to 10 days to fill a single role. To address this challenge, they partnered with the vendor Workday Adaptive Planning, specifically utilizing the Workday Paradox Conversational ATS and AI agent.

Workday implemented an AI-powered solution named Rita to automate screening, scheduling, and candidate communication via text. This streamlined the entire process, drastically reducing the administrative burden on store managers and recruiters. The results were significant, with time-to-hire reduced by 7 days and over 2 million hours saved annually, allowing staff to focus on more strategic, people-centric work.

7-Eleven Hawaii