Case Study: NHS South, Central and West CSU achieves consistent, engaging internal communications with WorkCast

NHS South, Central and West CSU - Customer Case Study

NHS South, Central and West CSU faced a geography-driven internal communications challenge: with 1,300 staff across 32 offices serving 14 million patients, leaders needed a professional, cost‑effective way to deliver the same organisational updates to everyone at the same time and enable two‑way dialogue. WorkCast’s webinar and on‑demand platform was chosen to address this need.

WorkCast enabled senior leaders to host regular, interactive webinars with Q&A and polling, delivering consistent messaging across all 32 offices and encouraging collaboration. The programme generated 2,019 registrations, reached all 32 locations, and averaged 445 attendees, improving engagement, transparency and team collaboration for NHS South, Central and West CSU.

NHS South, Central and West CSU

Jessica Stone

Marcomms Project Manager