Case Study: Willowdene Constructions achieves 50% improvement in administrative efficiency with WorkBuddy

How Willowdene Constructions integrated multiple systems with WorkBuddy and increased administration efficiencies

Willowdene Constructions, a medium-sized multi-trade maintenance and construction business servicing community and social housing in NSW, faced fragmented systems, double handling of data and a need for real-time visibility into work in progress. Willowdene engaged WorkBuddy to integrate incoming client work orders and link operations with their MYOB accounting system so they could eliminate duplication, improve reporting and gain a single interface for financial and operational data.

WorkBuddy implemented a cloud-based solution including its field app, client portal, work order import (PDF/JSON/XML/CSV) and MYOB integration, enabling subcontractors to create RCTIs and giving head contractors real-time job visibility. The result was faster onboarding and fewer administration tasks, with measurable impacts: 50% improvement in administration efficiencies, 45% improvement in collaboration and productivity, 30% increase in work order output and a 40% reduction in double data entry for Willowdene Constructions.

Willowdene Constructions

Tracey Stevenson

Administration Manager