Case Study: Assett Group Services cuts administration costs and boosts profits with WorkBuddy

How Assett Group Services reduced their operational costs to maximise profits from their maintenance contracts

Assett Group Services, a facilities maintenance and construction provider working with community housing and government clients, was overwhelmed by a continual influx of maintenance contracts that strained office and field administration. To reduce manual processing, improve visibility and keep administration costs low, Assett Group Services partnered with WorkBuddy and adopted WorkBuddy’s scalable job management system including automated work order import, portals and BI reporting.

WorkBuddy automated work‑order retrieval, provided a field app and subcontractor portal, an operations board, a client portal and Power BI integration, streamlining communications and real‑time visibility. As a result, Assett Group Services saw a 40% improvement in work capacity, a 20% reduction in resources required, an 80% drop in administration and emails, handled 100k+ transactions per year, and increased profits thanks to the efficiencies delivered by WorkBuddy.

Assett Group Services