Case Study: Dynatrace ensures accountability for every action item with WorkBoard

Workboard Helps Dynatrace Ensure Accountability for Every Action Item

Dynatrace, a Gartner Magic Quadrant leader in application management, needed a way for fast-moving, cross-functional teams to execute reliably while traveling and juggling sales, pre-sales, and center-of-excellence priorities. Mike Masterson, who leads these initiatives, found traditional note-taking and linear project tools didn’t provide the visibility or agility required to capture actionable items, delegate work, and keep everyone accountable.

Workboard provided Snapshots for quick, change-aware status reports, a focus on capturing and delegating action items instead of meeting notes, and a mobile app for follow-up on the go. The result: faster coordination of top contributors, fewer dropped tasks, clearer weekly priorities, and improved accountability—helping Dynatrace sustain strong execution and support business growth.

Dynatrace

Mike Masterson

Director, Big Data and Cloud Solutions