WorkBoard
69 Case Studies
A WorkBoard Case Study
Virgin Media O2, a UK telecommunications provider, faced challenges with unclear strategic objectives, limited visibility into delivery, and a high coordination overhead from manual status reporting via spreadsheets. To address this, they partnered with WorkBoard to implement an OKR framework, seeking to improve transparency, alignment, and accountability across their digital organization.
By adopting WorkBoard's platform, including its Biz Review dashboards, scorecards, and WorkBoardAI features, Virgin Media O2 established a system-of-record for leadership. This solution provided a shared view of progress and enabled more effective governance. The results included faster meeting preparation, a significant increase in OKR quality, and stronger cross-functional collaboration, ultimately creating a clearer line-of-sight from daily work to top-level strategy.