Case Study: Microsoft Azure achieves at-scale alignment, transparency and a 70% reduction in operational reporting burden with WorkBoard

Microsoft Azure - Customer Case Study

Microsoft Azure Marketing, led by Chief of Staff Andrew Kisslo, faced the challenge of running a rapidly growing cloud business (76% year‑over‑year growth) with a slow, waterfall approach to planning and heavy, time‑consuming monthly business reviews. Yearly priorities and three‑week slide builds for four‑hour review meetings left teams siloed and data stale, so the org needed a faster, more transparent way to align across teams and leadership.

They adopted OKRs at scale using the WorkBoard platform and coaching, launching across the organization to enable 30–90 day sprint cadence, lateral alignment and a single pane of glass for business reviews. The result: vastly improved cross‑team visibility and faster decision making, a 70% reduction in operational reporting burden, fresher real‑time data for reviews, and accelerated outcomes driven by empowered teams and responsive tooling.

Microsoft Azure

Andrew Kisslo

Chief of Staff, Microsoft Azure Marketing