Case Study: Metropolis achieves scalable OKR alignment with WorkBoardAI

Metropolis scales OKRs for 23,000 employees with WorkBoard

Metropolis, a technology company specializing in AI-powered checkout-free experiences, faced significant challenges in scaling its OKR management after rapid growth through acquisition. With 23,000 employees, the company struggled with fragmented, spreadsheet-based goal tracking that resulted in misalignment, limited visibility for leaders, and a high overhead from manual review processes. To address this, Metropolis partnered with WorkBoard and implemented its WorkBoardAI platform.

WorkBoard provided a centralized, AI-enabled platform to replace spreadsheets, creating a scalable system for managing OKRs across the large organization. The solution delivered improved strategic and role clarity, reduced friction through automation, and established a more sustainable performance cadence with real-time visibility. While still early in its journey, WorkBoard has laid the groundwork for a disciplined performance culture capable of supporting Metropolis's continued growth.

Metropolis