Case Study: Mercedes-Benz frees 9,000+ hours and saves over $1M with WorkBoardAI

Mercedes-Benz frees 9,000+ hours and saves over $1M with WorkBoard

Mercedes-Benz faced challenges with unclear strategic priorities, low accountability, and overcomplex performance measurement. Teams lacked alignment, creating confusion and redundant work, while leaders struggled with limited transparency. To address this, they partnered with WorkBoard and implemented its WorkBoardAI solution to scale their OKR and strategy execution program.

By using WorkBoardAI to operationalize their strategy with standardized visibility and automation, Mercedes-Benz consolidated metrics and automated reporting. The solution from WorkBoard freed over 9,000 hours of team capacity, resulting in over $1M in estimated savings. It also provided executive-grade visibility that drastically reduced decision cycles, drove a 20% lift in employee engagement, and led to operational outcomes like their U.S. call center becoming ranked #1 for the first time in over 40 years.

Mercedes-Benz