Case Study: Juniper Networks achieves company-wide alignment and 100% platform adoption with WorkBoard

Juniper Networks - Customer Case Study

Juniper Networks, a Sunnyvale‑based networking company with 9,500 employees, faced a large-scale transformation intensified by the COVID‑19 crisis. Judy Dutton, VP of Talent Management, set out to drive alignment, accountability and a data‑driven people development approach using OKRs, but needed to scale understanding and adoption across 1,500 managers and the entire workforce.

Partnering with WorkBoard, Juniper secured executive sponsorship, ran leadership forums and manager‑as‑coach training, introduced a quarterly conversation workflow and built data tracking into the process. The outcome: 100% of employees using WorkBoard, quarterly performance conversations up from ~17% to 50%, 72% of employees creating personal OKRs, and employee survey results showing stronger alignment, cross‑functional collaboration and clarity of priorities.

Juniper Networks

Judy Dutton

Head of Talent Management