Case Study: GHX achieves enterprise-wide alignment and outcome-focused execution with WorkBoard

GHX - Customer Case Study

GHX, a healthcare supply‑chain technology company, needed to become more agile and aligned to meet changing customer needs. Leaders were fatigued, middle managers lacked clarity about priorities, and the organization struggled to move from output‑focused work to measurable outcomes while surfacing cross‑functional misalignment.

GHX implemented WorkBoard’s enterprise OKR platform and coaching (sponsored by the CFO and CRO, with 50 OKR coaches) and ran executive training to build a common language and reconnect teams to a clear mission. The result: faster, more focused decision‑making; stronger alignment and accountability across functions; higher energy among leaders; improved outcome‑based key results each quarter; and less burdensome reporting for managers.

GHX

Tina Murphy

Chief Revenue Officer