Case Study: GHX achieves faster decisions and 86% employee strategic alignment with WorkBoard

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GHX boosts employee understanding to 86% with WorkBoard

GHX, a provider of cloud-based supply chain technology for healthcare, faced challenges with unclear priorities and low employee engagement. Leaders were perceived as piling on initiatives without understanding constraints. Additionally, their business reviews were inefficient, requiring 80 hours of preparation for a 55-person meeting that still left key leaders like the CFO without a clear understanding of performance. To address this, GHX partnered with WorkBoard for its enterprise-wide platform and expert coaching services.

By implementing WorkBoard's OKR platform, GHX eliminated lengthy preparation for business reviews, moving to zero-prep meetings with only essential decision-makers. The solution provided continuous access to data for all employees. The results were significant: 86% of employees now understand the strategic direction and how to contribute. Their CEO stated she "can’t imagine running the business without" the WorkBoard platform, crediting it with enabling the company to respond to change quickly.


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