Case Study: AstraZeneca achieves outcome-mindset adoption and global strategic alignment with WorkBoard

AstraZeneca - Customer Case Study

AstraZeneca, a global, science‑led biopharmaceutical headquartered in Cambridge with over 83,000 employees, faced the challenge of turning a federated IT organization into a fast, aligned engine for its IT 2025 strategy. CIO Cindy Hoots needed to drive standardization, scale and an outcome‑focused mindset across a large, distributed workforce while preserving speed and agility accelerated by the pandemic.

The company created a Strategy & Execution Team and partnered with WorkBoard to implement OKRs and results management, training more than 130 OKR coaches and rolling the practice out across IT using 90‑day cadences and retrospectives. The approach reinforced “One IT,” enabled cross‑functional agile teams, increased reuse and scale of solutions, and accelerated decision‑making and delivery—driving outcome‑mindset adoption, stronger strategic alignment across global teams, and measurable velocity in execution.

AstraZeneca

Cindy Hoots

Chief Information Officer & Chief Digital Officer