WorkBoard
69 Case Studies
A WorkBoard Case Study
AstraZeneca's global IT department, led by its Chief Information & Digital Officer, faced challenges with priority overload and a lack of strategic alignment. In a complex, high-change environment, urgent work routinely displaced important work, and a newly formed Strategy & Performance team struggled to communicate its priorities. The organization also relied on manual status reporting and faced cultural resistance to outcome-based execution due to its heavily regulated pharmaceutical industry context. To address this, they partnered with the vendor WorkBoard to implement its OKR and Results Management platform.
By using WorkBoard to establish a digital operating rhythm with OKRs, AstraZeneca IT achieved transparent prioritization and always-on visibility into progress without extra reporting burden. WorkBoard enabled faster, cleaner decision-making, helping the organization manage demand that exceeded capacity. Measurable impacts included the Strategy & Performance team moving into a positive survey range for strategic alignment within one quarter and a newly doubled team setting organizational goals in two weeks. Leadership gained weekly visibility into progress, strengthening accountability and enabling more resilient execution during organizational change.