Case Study: Provincial Gaming Crown Corporation achieves bilingual, in-province workforce compliance with WorkAxle

Provincial Gaming Crown Corporation keeps data in-province with WorkAxle

The customer, a provincial gaming Crown corporation in Québec, faced the challenge of managing a complex, bilingual, and unionized workforce across its casinos and gaming halls. They needed a system that could handle intricate union rules from multiple collective agreements, accurately forecast staffing needs for a constantly shifting casino floor, and strictly maintain all employee data within the province to comply with Québec law. After a formal evaluation, they selected WorkAxle over major incumbent vendors.

WorkAxle implemented its Scheduling, Time & Attendance, and Demand Forecasting modules using its no-code rule builder. This allowed the corporation to configure its complex portfolio of collective agreements without custom coding, forecast demand based on real operational rhythms, and run the entire system bilingually. Crucially, WorkAxle kept all data in-province to meet legal requirements. The solution provided the accuracy and compliance needed for a public-sector entity, leading to their selection of WorkAxle over established competitors.