Case Study: Cycle & Carriage achieves more efficient employee rewards management with Workato

Why Cycle & Carriage chose Workato to speed up digital transformation

Cycle & Carriage’s HR Rewards team, led by Head of Rewards & HR Technology Ding Woei, was struggling to manage a long-running employee attractions pass program. The process was too manual and cumbersome, with physical passes needing constant tracking, manual reservations, and deliveries across multiple locations, which created delays and reduced the value of the passes. Cycle & Carriage turned to Workato for a more efficient way to manage the process.

Workato helped Cycle & Carriage automate the pass management workflow, making information more accessible and enabling employees to self-serve more easily. The new approach reduced manual handling, minimized delivery delays and loss risk, and eliminated the three-day downtime that previously limited pass usage. As a result, Cycle & Carriage improved employee experience and made better use of the passes they had purchased.

Cycle & Carriage

Ding Woei

Head of Rewards & HR Technology