Case Study: Unimarket connects customers to smarter procurement with Workato

Unimarket connects 450+ customers to smarter procurement with Workato

Unimarket, a source-to-pay procurement platform serving over 450 customers, faced a significant challenge in connecting its system to the diverse and often legacy technology stacks of its clients. Their previous integration methods were insufficient for handling complex, real-time data transformation and synchronization across various ERPs and business systems, creating a barrier to their value proposition. This led them to seek a more robust solution, ultimately selecting the Workato automation platform.

By embedding Workato as an optional integration layer within its platform, Unimarket provided customers with a powerful and easy-to-use tool to connect data streams for master data, transactions, validation, and authentication. This solution enabled Unimarket to scale its integrations efficiently, turning a former technical hurdle into a sales advantage that shortened cycles and built customer trust. The results included empowered integration teams that no longer required heavy developer support and a strengthened ability to deliver on its "hypercare" promise with intelligent, data-driven procurement.

Unimarket