Case Study: SeatGeek achieves faster cash reconciliation with Workato

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Preview of the SeatGeek Case Study

SeatGeek saves 20 hours per week with Workato

Workato helped SeatGeek automate its cash reconciliation process, which was largely manual and prevented the organization from achieving a continuous close. The accounting team faced time-consuming tasks of manually downloading bank statements, uploading them to NetSuite, and posting transactions.

Using the Workato platform, SeatGeek implemented a two-recipe automation. The first daily workflow deposits bank transactions into NetSuite via an SFTP file, and the second automatically posts those transactions using a real-time rule engine. This solution saved the company approximately 20 hours per week, equivalent to half a headcount, while improving accuracy and allowing the team to focus on more strategic work.


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