Case Study: SeatGeek achieves faster cash reconciliation with Workato

A Workato Case Study

SeatGeek saves 20 hours per week with Workato

Workato helped SeatGeek automate its cash reconciliation process, which was largely manual and prevented the organization from achieving a continuous close. The accounting team faced time-consuming tasks of manually downloading bank statements, uploading them to NetSuite, and posting transactions.

Using the Workato platform, SeatGeek implemented a two-recipe automation. The first daily workflow deposits bank transactions into NetSuite via an SFTP file, and the second automatically posts those transactions using a real-time rule engine. This solution saved the company approximately 20 hours per week, equivalent to half a headcount, while improving accuracy and allowing the team to focus on more strategic work.


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