Case Study: a number one chip manufacturer achieves faster onboarding with Workato automation

Number One Chip Manufacturer speeds up onboarding 16x with Workato

The number one chip manufacturer faced challenges with its manual and inefficient employee onboarding process. New hires frequently lacked necessary equipment and system access on their first day due to disparate systems and long, mismatched procurement lead times. To automate this, they turned to Workato to integrate Workday and ServiceNow.

Workato implemented an automated provisioning workflow that triggers when a new hire is marked in Workday. This creates ServiceNow requests and Okta access, automatically emails managers a checklist for additional items, and intelligently orders equipment based on individual lead times. This solution from Workato made onboarding 16 times faster, increased new hire productivity by 12 times, and reduced IT/HR resources needed by 7 times.