Case Study: Ridgelinez achieves streamlined automation and faster approvals with Workato

How Ridgelinez successfully integrated SaaS apps and scaled automations with Workato

Ridgelinez Ltd.’s IT team needed a better way to bridge gaps in data management and build an efficient in-house IT infrastructure. Using Workato, the company connected its OutSystems-based onboarding platform with Outlook and Slack, plus other workflows like expense approvals and sales/order processes, to reduce manual tracking and improve internal coordination.

Workato automated notifications, approvals, and order fulfillment so that candidate updates, expense reports, and Salesforce opportunities now trigger the right actions automatically. As a result, HR no longer has to manually track new candidate data, suspicious expenses are routed for review, and approved reports are marked automatically in SAP Concur, helping Ridgelinez save time and refocus staff on higher-value work.

Ridgelinez

Tomohiro Okubo

Technology Group Manager