Case Study: Deputy boosts employee engagement and streamlines shift work with Workato

Deputy simplifies shift work and boosts hourly employee engagement for 250,000+ workplaces globally

Deputy, an employee scheduling, timesheet, and time clock software company, was struggling to scale its operations because its business-critical applications were not working together reliably. Custom integrations were hard to maintain, caused data inconsistencies, and forced teams to do manual cross-checking, while engineers were being pulled away from product work. Deputy turned to Workato to make its systems easier to connect and automate.

With Workato, Deputy implemented scalable automations across People Ops, Revenue Ops, and productivity workflows. The company now syncs customer data between Salesforce, Intercom, AWS, and Snowflake, improves customer service readiness, and speeds up employee leave approvals through Slack notifications. The result has been stronger product usage and conversion, faster request fulfillment, and better compliance by automatically unsubscribing users across systems.

Deputy

Ashik Ahmed

CEO, CTO & Co-Founder