Case Study: Medical Missions Outreach scales nonprofit operations with Workast

When Covid Killed Travel, This Ngo Got Efficient & Scaled Through Productivity

Medical Missions Outreach, a 501(c)3 nonprofit that builds pop-up medical clinics around the world, was struggling to manage the complex logistics of each mission as the organization grew. With travel, vaccines, lodging, passports, supplies, and volunteer coordination to track, the team relied on paper files, whiteboards, and email overload before turning to Workast, a project management tool that integrates with Slack.

Workast helped Medical Missions Outreach replace manual checklists with organized workflows and forms for items like PO requests, media, finance, hotel and flight pricing, packing lists, medicine formularies, and travel and insurance arrangements. With better visibility and easier collaboration, the organization streamlined operations and scaled from about 12–13 trips a year to more than 20 planned in 2021, enabling them to serve more communities.

Medical Missions Outreach