Case Study: Leading Construction Company improves task management with Workast

Innovative Design and Construction Company Ditches Email and Lays the Framework for Better Task Management

Leading Construction Company, described in the case study as Universal Communications Group (UCG), is an Australian and New Zealand design and construction company supporting major fiber network rollouts. As the team grew to more than 200 employees, task assignment and project tracking through email became unsustainable, with work getting lost and no clear visibility into who was responsible for what.

Workast implemented a more structured task management workflow for UCG, helping Erik Debono and his teams create action items, assign daily jobs, track due dates and notes, and get a quick overview of project status. With Workast, the company improved visibility, reduced the need for status-check emails, and saved time and effort, leading to greater efficiency and better resource management.