Case Study: PGE Energetyka Kolejowa improves internal communication and employee engagement with Workai

How one of the largest energy companies in Poland decided to use workai to improve internal communication, collecting knowledge, and administration processes

PGE Energetyka Kolejowa, one of the largest energy companies in Poland, faced a challenge in effectively communicating with and engaging its 5,000+ employees, particularly those working remotely across the country. The company previously relied on inefficient email and print to share information. They partnered with Workai to implement a new intranet platform to serve as a central hub for internal communication and knowledge sharing.

Workai’s solution provided an easy-to-use intranet based on a visual editor, which streamlined content creation for non-technical staff. The platform improved communications by replacing print publications with a trackable digital news source and enhanced knowledge management with tools like an ideas bank, forums, and a helpful chatbot. The mobile-responsive design ensured access for all field workers. The implementation was a major success, resulting in the intranet being named one of the top 10 in the world by the Nielsen Norman Group.

PGE Energetyka Kolejowa

Krzysztof Kiełmiński

Director of Communication Office