Case Study: Żabka Polska improves training effectiveness for 37,000+ workers with Workai Learning

Discover the implementation of a comprehensive enterprise learning management platform for over 37,000 employees and franchisees of Żabka Polska

Żabka Polska, the largest modern convenience store chain in Central and Eastern Europe, faced significant challenges in training its vast and varied workforce of over 37,000 employees and franchisees. Their previous learning management system was fragmented, technologically outdated, and inflexible, leading to poor communication of mandatory training, low user engagement, and operational bottlenecks that hindered growth. To address this, they partnered with vendor Workai to implement the Workai Learning platform.

The solution from Workai involved a complete migration to a secure, flexible platform integrated with Azure AD B2B, which provided unified access and streamlined user management. This shift empowered franchisees with more control over their team's training and introduced modern, engaging features to boost participation. The implementation successfully centralized and automated training processes, overcoming previous technological barriers and significantly enhancing the effectiveness of their educational programs for the entire retail workforce.

Żabka Polska

Wojtek Mrugalski

Internal Communication Manager