Case Study: Vets4Pets improves practice finding and online bookings with Woosmap

Woosmap helps Vets4Pets to implement “help me find”, “help me buy” strategies for pet owners in the UK

Vets4Pets, a leading UK veterinary group, faced the challenge of modernizing its digital customer journey to help pet owners easily find their nearest practice. Their previous mapping solution was not fit for purpose, especially as most website traffic was mobile. They partnered with Woosmap to implement a new store locator to address their "help me find" and "help me buy" online strategies.

Woosmap provided an easy-to-implement store locator and mapping solution that integrated seamlessly with the Vets4Pets website. The Woosmap platform allowed the company to offer a superior online-to-offline experience, which resulted in an increase in users proceeding to the booking form. The implementation was straightforward, and the solution is particularly effective for mobile users, who now comprise 70-80% of their web traffic.

Vets4Pets

Paul Wright

Digital Transformation Manager