Case Study: Carrefour Italy boosts sales and store discovery with Woosmap

Carrefour Italy uses Woosmap to boost synergies between physical sales and e-commerce

Carrefour Italy, a major supermarket chain, faced the challenge of adapting to changing consumer habits and restrictions during the Covid-19 pandemic. They needed to strengthen the synergy between their e-commerce and physical stores and provide a quick, reliable way for customers to find local store information. To address this, they turned to Woosmap's geolocation services.

Woosmap implemented its Address Finder, Geolocation API, and Distance API across Carrefour's digital platforms. This allowed customers to easily locate stores, view proximity-based offers, and get directions and accurate opening hours, which were frequently changing. The solution was praised for being easy to integrate and customize. As a result, Woosmap helped Carrefour enhance the customer experience during a critical time and support the company's broader digital strategy.

Carrefour

Jean Luca Santarelli

IT Tech Lead